Privacy Policy

Páncha Wellness Co. respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data.

We may collect the following information when you visit or make a purchase:

• Name, email address, phone number
   
• Shipping and billing address
   
• Payment information (processed securely via third-party gateways)
   
• Website usage data (cookies, analytics)
   

We use your information to:

• Process and fulfill orders
   
• Communicate order updates and support requests
   
• Improve our products, services, and website
   
• Send promotional emails (you may opt out anytime)
   

We take reasonable security measures to protect your personal data and do not sell or rent your information to third parties.

We may use trusted third-party services (payment gateways, shipping partners, analytics tools) strictly for business operations.

By using our website, you consent to our Privacy Policy.

This policy is governed by the laws of India.

For questions, contact us at:

Email: panchawellnessco@gmail.com

 Due to the nature of our products being consumable wellness items, we follow a strict return policy.

• Opened or used products cannot be returned
   
• Products must be unused, unopened, and in original packaging to be eligible
   

If you receive a damaged or incorrect item:

• Notify us within 48 hours of delivery
   
• Share clear photos/videos of the issue
   

Approved cases may receive a replacement or refund.

• Once approved, refunds are processed to the original payment method
   
• Refund timelines depend on the payment provider
   

• Opened products
   
• Sale or promotional items
   

For support, contact:

Email: panchawellnessco@gmail.com

 Pāncha Wellness Co. products are made using traditional, natural ingredients intended to support general wellness.

• Our products are not medicines
   
• They are not intended to diagnose, treat, cure, or prevent any disease
   
• Results may vary from person to person
   

Please consult a qualified healthcare professional before use if:

• You are pregnant or breastfeeding
   
• You have a medical condition
   
• You are on medication
   

Use of our products is at your own discretion.

• Orders are usually processed within 1–3 business days
   
• Delivery timelines depend on location and courier partners
   
• Delays due to logistics, weather, or external factors are beyond our control
   

Once shipped, tracking details will be shared via email or SMS.